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The Pitfalls of Overblown EHR Expectations!

September 21, 2009 Leave a comment

Talking to someone very experienced with EHR rollouts, especially with Small and Medium Sized Physician practices, I got a very pessimistic view of what might happen to EHR Adoption. He thought  in such practices it would not be that great, ARRA Stimulus payments not withstanding!

Having gone through many hype cycles like Year 2000, Artificial Intelligence, Dot Com, etc I am a bit jaded when everyone is optimistic! That’s the time you need to break out your cynical evaluation of what’s being said. That’s the time everyone starts believing their own Kool-Aid when some level of skepticism is healthy and good.

During the Dot com boom, everybody had bought into the idea that Brick and Mortar stores were dead and every business in the world would be done online!

Did not happen that way; even though some things changed many things still remained the same. Of course, there were hundreds of businesses that changed for ever and online shopping is here to stay.

Something similar is likely to happen in the EHR adoption space also, most likely! Physician practices that were anyway postively inclined to automate their Health Records will go at full speed, Stimulus Payments or not, if they have not already! There will be many that will try it without a lot of planning and thought and fail as a result. This may be as much as these practices not being fully prepared with the right expectations of cost and time to successful implementation as the quality of people doing the implementation.

The Dot com boom attracted to technology, people who did not have any business doing technology just because of the demand for such people. The same may happen in 2010 and 2011 with great demand for people with EHR experience or NOT! This is where many things can go wrong and Physician practices may become even more jaded than now.

However, over the long run they will see success but it will be a quick upward curve in demand and adoption followed by a quick fall and then a gradual rise!

Electronic Health Records will buy all stakeholders incredible ROI but they may not see it immediately! That’s where discontentand disillusionment may set in. Hope it’s a short phase.

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